Frequently Asked
Questions

Our main office is located in Pedu, Cape Coast, Central Region, Ghana, West Africa. Office hours are Monday to Friday 8:00am – 5:00pm and Saturday 9:00am – 1:00pm.

You can reach us by email at info@proaidafrica.org or WhatsApp on +233 24 586 7622.

Yes. PROaid Africa Projects (Ghana) is a duly registered non-governmental organisation with the Registrar General Office of Ghana. We operate in full compliance with Ghanaian NGO regulations and work closely with the Department of Social Welfare.

We primarily serve orphans, street children, trafficked children, people living with disabilities, women, and poor communities across Ghana's Central Region. Our target beneficiaries include:

• Children and youth aged 16–35 in education and skills programmes
• Women and adults 40+ in economic empowerment programmes
• Families in poverty-affected communities
• People with disabilities seeking vocational training

PROaid Africa is led by Mr. Patrick Ankai-MacAidoo (CEO), supported by a dedicated team including Mr. David Ohene Nyimfah (Operations Manager), Mrs. Annick Mbir (Accountant), Ms. Irene Doughan (Administrator), and Ms. Wenderly Kyirwa Yeboah (NGO Lead).

An independent Board of Directors provides strategic oversight, comprising Sophia Padie, John Dadson, Cudjoe Serfanu, Prof. Gabo, and Francisca Sepanu.

PROaid Africa takes a holistic, community-centred approach — combining four interconnected programmes (Education, Healthcare, Community Development, and Volunteerism) that reinforce each other rather than operating in silos.

We work alongside communities — not above them — involving local leaders in every outreach. We also welcome both local Ghanaian and international volunteers, fostering cross-cultural collaboration and ensuring programmes are locally owned and sustainable.

You can donate in several ways:

• Online: Via our Donate page using Paystack (card, Mobile Money)
• Ghana Mobile Money: 0245867622 (Patrick Ankai-MacAidoo) — reference: BFPS DESKS
• International MoMo: World Remit, Tap-Tap-Send to (233) 245867622
• Ghana Bank Transfer: Account 3031010139231301 · BIC: ADNTGHAC
• Norway / Scandinavia: Konto 26303350348 · Vipps 86293
• In-Kind: Donate supplies, clothing, equipment — contact us to arrange

Yes. Online donations are processed through Paystack, Ghana's leading and most trusted payment platform. Paystack uses industry-standard SSL encryption. Your card details are never stored on our website. Paystack is PCI DSS compliant.

Our primary donation currency is Ghana Cedis (GHS). However, international donors can give via:

• World Remit or Tap-Tap-Send (converts to GHS automatically)
• International bank transfer to Account 3031010139231301 (BIC: ADNTGHAC)
• Norway/Scandinavia: Konto 26303350348 or Vipps 86293

Contact us at info@proaidafrica.org for guidance on large international transfers.

Yes. Every online donation via Paystack generates an automatic transaction receipt. For bank transfers and Mobile Money donations, please email info@proaidafrica.org with your payment reference and we will issue a formal receipt within 2 business days.

Yes — our donation form offers Give Once, Monthly, Quarterly, and Annual options. Monthly giving is the most impactful as it allows us to plan programmes in advance. You can cancel or adjust your recurring gift at any time by contacting us at info@proaidafrica.org.

Every donation goes directly to our four programmes — Education & Skills, Healthcare & Wellness, Community Development, and Volunteer placements. You can choose which programme to support, or donate to our General Fund where it goes where it's needed most.

Fund allocation percentages (programme vs. admin split) are confirmed by our board and will be published on this page once finalised.

Absolutely. We welcome in-kind donations of:

• Educational: Storybooks, textbooks, stationery, crayons, school bags, computers
• Medical: Toothbrushes, toothpaste, first aid supplies, hygiene kits
• Sports: Footballs, volleyballs, pumps, nets, sports uniforms
• Clothing: Clothing, footwear, blankets for all ages

Contact us at info@proaidafrica.org or WhatsApp +233 24 586 7622 to arrange delivery or drop-off.

If a donation was made in error, please contact us within 7 days at info@proaidafrica.org with your transaction reference. We review refund requests on a case-by-case basis and will do our best to resolve any issues promptly. Paystack refunds typically process within 5–10 business days.

Our application process has four steps:

• 1. Apply — Email info@proaidafrica.org or WhatsApp +233 24 586 7622 with your name, field of interest, and preferred dates. You can also visit our office in Pedu, Cape Coast.
• 2. Interview — A brief conversation (in-person or virtual) to understand your background and find the best placement.
• 3. Confirmation — You'll receive an official placement letter with start date and details.
• 4. Get Prepared — We send a preparation guide. Arrive ready to contribute!

Local Ghanaian volunteers and interns: Completely free. There are no fees attached to our programme for local participants.

International volunteers: A contribution toward housing and administrative costs is required. Please contact us at info@proaidafrica.org for current rates.

We offer placements across 6 volunteer fields:

• 🎨 Arts — Creative and cultural programmes
• 💼 Business — Administration and capacity building
• 🌾 Agriculture — Food security and sustainable farming
• 🤝 Social Work — Community welfare and advocacy
• 📖 Education — Teaching, tutoring, curriculum support
• 🏥 Healthcare & Medical — Health outreach and wellness

Volunteer placements run for 2 to 12 weeks depending on your availability and placement type. We welcome both short-term and longer-term volunteers. Please discuss your preferred duration during the application process.

Our structured daily schedule is:

• 8:00 – 8:30am — Breakfast
• 9:00am – 2:00pm — Report to volunteer post
• 2:00 – 3:00pm — Rest and recreation
• 3:00 – 3:30pm — Day review with local staff
• 3:30 – 4:00pm — Planning for the next day
• 4:00 – 6:00pm — Extra-curricular activities
• 6:00 – 6:30pm — Supper

Yes — PROaid Africa recruits volunteers virtually across the globe. We welcome international participants who are passionate about community development. International volunteers contribute toward housing and administrative costs. Contact us to discuss logistics and arrangements.

No formal qualifications are required to volunteer — just genuine passion and willingness to serve. For some specialist fields (Healthcare, Social Work), relevant experience or training is helpful but not mandatory. We match placements to your skills and interests during the interview stage.

We offer structured internships across 9 professional fields:

• 🏛️ Public Health & Administration
• 🎨 Arts
• 💼 Business & Management
• 🌾 Agriculture
• 🤝 Social Work
• 📖 Education
• 🏥 Healthcare & Medical
• 🏗️ Construction
• 🛠️ Skills Training

Internship placements run for 2 to 12 weeks. The duration is agreed during the application and interview process based on your academic requirements, project needs, and availability.

Internships at PROaid Africa are unpaid — they are service-based placements that provide hands-on NGO experience. Local interns pay no fees. International interns contribute toward housing and administrative costs. The experience, community impact, and professional development are the primary benefits.

We are happy to provide official placement letters, supervisor reports, and certificates of completion that you can submit to your institution for academic credit. The approval of academic credit is subject to your university or college's policies. Please inform us of your academic requirements during the application stage.

Email info@proaidafrica.org with your name, field of interest, preferred dates, and a brief description of your background. You can also WhatsApp us on +233 24 586 7622. Visit our Get Involved page for full details.

We run four interconnected programmes:

• 📚 Education & Skills Development — Scholarships, IT training, fashion & cosmetology, quarterly school outreach. Serving ages 16–35 and 40+.
• 🏥 Healthcare & Wellness — Health advocacy, dental campaigns, medical screenings, internship placements. Partners: Cape Coast Teaching Hospital, Doctors in Service.
• 🤝 Community Development — Essential relief, skills training (soap, tye-dye, fashion), school building project, recreational centre. Partners: Corps Africa, Dept. of Social Welfare.
• 🌍 Volunteer & Internship — 2–12 week placements across 9 fields. Free for local participants.

We prioritise communities based on three criteria:

• Population size — communities with significant numbers of vulnerable residents
• Availability of basic amenities — communities lacking clean water, electricity, food security, good roads, schools, internet, or telephone access
• Gaps in special needs and women's programmes — communities without educational scholarships for women or interest-free loans for women's businesses

Currently, we don't offer individual child sponsorship programmes. However, you can direct your donation to a specific programme (e.g. Education & Skills) that benefits the type of beneficiary you care most about. Contact us at info@proaidafrica.org to discuss bespoke giving arrangements.

Programme frequency varies by type:

• Education & Skills: Quarterly outreach to partner schools
• Healthcare: Ongoing campaigns with partner institutions
• Community Development: Event-based and ongoing skills training
• Volunteer & Internship: Year-round — apply at any time

Our confirmed partners include:

• 🏫 Bright Future Preparatory School, Ajumako
• 📚 Ankaful Psychiatric Nursing Training College
• 📚 Moree M/A School
• 🏥 Cape Coast Teaching Hospital
• 👨‍⚕️ Doctors in Service
• 🤝 Corps Africa
• 🏛️ Department of Social Welfare, Ghana

Visit our Our Impact page to read detailed success stories including our December 2025 Essaman Community outreach and the January 2025 Bright Future School dental health programme. More stories are added regularly as we complete outreach activities.

PROaid Africa shares programme and financial summaries with stakeholders and donors. Annual reports are available on request — please email info@proaidafrica.org to request a copy. We are committed to full financial transparency with all supporters.

We maintain accountability through several mechanisms:

• Independent board of directors — 5-member board provides strategic and financial oversight
• Government registration — Registered with the Registrar General Office and operating under Ghanaian NGO law
• Department of Social Welfare partnership — Independent government oversight of our social welfare activities
• Community leader involvement — All outreach distributions are managed transparently by local leaders
• Donor receipts — Every donation is acknowledged with a formal receipt

Yes — we welcome visits from donors, partners, and prospective volunteers. Our office is in Pedu, Cape Coast, Central Region, Ghana. Office hours are Monday–Friday 8:00am–5:00pm and Saturday 9:00am–1:00pm.

Please WhatsApp us on +233 24 586 7622 before visiting to ensure someone is available to meet you.

We welcome partnerships with schools, hospitals, businesses, NGOs, and government bodies. Email us at info@proaidafrica.org with a brief description of your organisation and the type of partnership you have in mind. We'll arrange a conversation to explore the right model together.

We offer four main partnership models:

• Educational partnerships — school outreach, curriculum support, student internships
• Healthcare partnerships — health screenings, wellness campaigns, medical placements
• Government & NGO partnerships — co-ordinated community outreach and welfare programmes
• Business & CSR partnerships — sponsorship, employee volunteering, in-kind donations, co-branded events

Yes — corporate sponsors can direct support to a specific programme (Education, Healthcare, Community Development, or Volunteer). We can provide programme-specific impact reports and recognition on our website and communications. Contact us at info@proaidafrica.org to discuss sponsorship packages.

Yes — we can organise group volunteer days, skills-based volunteering, and employee engagement programmes for corporate partners. These can be one-day events or structured multi-week programmes. Contact us to design a programme that fits your team's size, skills, and schedule.

You can reach us through:

• Email:info@proaidafrica.org
• WhatsApp:+233 24 586 7622
• Facebook:facebook.com/proaidafrica
• Office: Pedu, Cape Coast, Central Region, Ghana — Mon–Fri 8am–5pm, Sat 9am–1pm
• Contact form:Contact Us page

We aim to respond to all email enquiries within 2 business days. WhatsApp messages are typically answered faster — often the same day during office hours. For urgent matters, WhatsApp is the fastest way to reach us.

Email us at info@proaidafrica.org with your name, donation amount, date, and payment reference number (from Paystack, Mobile Money, or bank transfer). We will issue your receipt within 2 business days. Please also check your spam/junk folder first.

To refer a community member, family, or organisation to PROaid Africa's programmes, please email info@proaidafrica.org or WhatsApp +233 24 586 7622 with details about the person or community and the type of support needed. We will follow up promptly.