Frequently Asked
Questions

Our main office is located in Pedu, Cape Coast, Central Region, Ghana, West Africa. Office hours are Monday to Friday 8:00am–5:00pm and Saturday 9:00am–1:00pm. Reach us at info@proaidafrica.org or WhatsApp +233 24 586 7622.

Yes. PROaid Africa Projects (Ghana) is a duly registered non-governmental organisation with the Registrar General Office of Ghana. We work closely with the Department of Social Welfare.

We primarily serve orphans, street children, trafficked children, people living with disabilities, women, and poor communities across Ghana's Central Region. Target beneficiaries include children and youth aged 16–35, women and adults 40+, families in poverty, and people with disabilities seeking vocational training.

PROaid Africa is led by Mr. Patrick Ankai-MacAidoo (CEO), supported by Mr. David Ohene Nyimfah (Operations Manager), Mrs. Annick Mbir (Accountant), Ms. Irene Doughan (Administrator), and Ms. Wenderly Kyirwa Yeboah (NGO Lead). An independent Board of Directors provides strategic oversight.

PROaid Africa takes a holistic, community-centred approach — combining four interconnected programmes (Education, Healthcare, Community Development, Volunteerism) that reinforce each other. We work alongside communities, involving local leaders in every outreach, and welcome both local Ghanaian and international volunteers.

You can donate in several ways:

• Online: Via our Donate page using Paystack (card, Mobile Money)
• Ghana Mobile Money: 0245867622 (Patrick Ankai-MacAidoo) — reference: BFPS DESKS
• International MoMo: World Remit / Tap-Tap-Send to (233) 245867622
• Ghana Bank Transfer: Account 3031010139231301 · BIC: ADNTGHAC
• Norway/Scandinavia: Konto 26303350348 · Vipps 86293
• In-Kind: Supplies, clothing, equipment — contact us

Yes. Online donations are processed through Paystack, Ghana's leading payment platform. Paystack uses industry-standard SSL encryption. Your card details are never stored on our website. Paystack is PCI DSS compliant.

Our primary currency is Ghana Cedis (GHS). International donors can give via World Remit or Tap-Tap-Send, or bank transfer to Account 3031010139231301 (BIC: ADNTGHAC). Norway/Scandinavia: Konto 26303350348 or Vipps 86293.

Yes. Every online donation via Paystack generates an automatic receipt. For bank transfers and Mobile Money, email info@proaidafrica.org with your payment reference and we will issue a formal receipt within 2 business days.

Yes — our donation form offers Give Once, Monthly, Quarterly, and Annual options. Monthly giving is most impactful as it allows us to plan programmes in advance. Cancel or adjust at any time by contacting info@proaidafrica.org.

Every donation goes directly to our four programmes — Education & Skills, Healthcare & Wellness, Community Development, and Volunteer placements. You can choose which programme to support, or donate to our General Fund where it goes where it's needed most.

Yes. We welcome in-kind donations of educational supplies (storybooks, stationery, computers), medical items (hygiene kits, toothbrushes), sports equipment (footballs, volleyballs), and clothing & footwear. Contact us at info@proaidafrica.org to arrange.

If a donation was made in error, contact us within 7 days at info@proaidafrica.org with your transaction reference. We review refund requests individually. Paystack refunds typically process within 5–10 business days.

Apply: email info@proaidafrica.org or WhatsApp +233 24 586 7622. Process: Apply → Interview → Confirmation → Get Prepared. You can also visit our office in Pedu, Cape Coast.

Local Ghanaian volunteers: Completely free. No fees whatsoever. International volunteers: A contribution toward housing and administrative costs is required. Contact us for current rates.

6 volunteer fields: 🎨 Arts · 💼 Business · 🌾 Agriculture · 🤝 Social Work · 📖 Education · 🏥 Healthcare & Medical

Volunteer placements run for 2 to 12 weeks depending on your availability and placement type.

8:00–8:30am Breakfast · 9:00am–2:00pm Volunteer post · 2:00–3:00pm Rest & Recreation · 3:00–3:30pm Day review · 3:30–4:00pm Next day planning · 4:00–6:00pm Extra-curricular · 6:00–6:30pm Supper

Yes — PROaid Africa recruits volunteers virtually across the globe. International volunteers contribute toward housing and admin costs. Contact us to discuss logistics.

No formal qualifications required — just genuine passion and willingness to serve. For specialist fields (Healthcare, Social Work), relevant experience is helpful but not mandatory.

9 fields: 🏛️ Public Health & Administration · 🎨 Arts · 💼 Business & Management · 🌾 Agriculture · 🤝 Social Work · 📖 Education · 🏥 Healthcare & Medical · 🏗️ Construction · 🛠️ Skills Training

Internship placements run for 2 to 12 weeks, agreed during application based on your academic requirements and availability.

Internships are unpaid service-based placements. Local interns pay no fees. International interns contribute toward housing and admin costs.

We provide official placement letters, supervisor reports, and certificates of completion for academic submissions. Approval of credit is subject to your institution's policies.

Email info@proaidafrica.org or WhatsApp +233 24 586 7622 with your name, field of interest, preferred dates, and background. See our Get Involved page for full details.

Four interconnected programmes: 📚 Education & Skills (scholarships, IT, fashion, quarterly school outreach) · 🏥 Healthcare & Wellness (health advocacy, dental campaigns, screenings) · 🤝 Community Development (relief, skills training, infrastructure) · 🌍 Volunteer & Internship (2–12 week placements across 9 fields)

We prioritise based on: population size, availability of basic amenities (water, electricity, food, roads, schools), and gaps in women's empowerment and special needs programmes.

Education: Quarterly · Healthcare: Ongoing · Community Development: Event-based and ongoing · Volunteer & Internship: Year-round

Partners include: Bright Future Preparatory School Ajumako · Ankaful Psychiatric Nursing Training College · Moree M/A School · Cape Coast Teaching Hospital · Doctors in Service · Corps Africa · Department of Social Welfare, Ghana

Currently we don't offer individual child sponsorship. However, you can direct your donation to a specific programme. Contact us at info@proaidafrica.org to discuss bespoke giving arrangements.

Visit our Our Impact page for detailed success stories — including the December 2025 Essaman Community outreach and January 2025 Bright Future School dental health programme.

Programme and financial summaries are shared with stakeholders and donors. Annual reports are available on request — email info@proaidafrica.org to request a copy.

Through: Independent 5-member board of directors · Government registration with Registrar General Office · Department of Social Welfare partnership · Community leader involvement in all distributions · Formal donor receipts for every donation

Yes — visits welcome. Office: Pedu, Cape Coast, Central Region, Ghana. Hours: Mon–Fri 8am–5pm, Sat 9am–1pm. Please WhatsApp +233 24 586 7622 before visiting.

Email info@proaidafrica.org with a brief description of your organisation and the type of partnership in mind. We'll arrange a conversation to explore the right model.

Educational partnerships · Healthcare partnerships · Government & NGO partnerships · Business & CSR partnerships (sponsorship, employee volunteering, in-kind donations)

Yes — corporate sponsors can direct support to Education, Healthcare, Community Development, or Volunteer. We provide programme-specific impact reports and recognition. Contact info@proaidafrica.org.

Yes — group volunteer days, skills-based volunteering, and multi-week employee engagement programmes available for corporate partners. Contact us to design something that fits your team.

📧 info@proaidafrica.org · 💬 WhatsApp +233 24 586 7622 · 📘 facebook.com/proaidafrica · 📍 Pedu, Cape Coast, Ghana — Mon–Fri 8am–5pm

Email enquiries: within 2 business days. WhatsApp: often same day during office hours. For urgent matters, WhatsApp is the fastest channel.

Email info@proaidafrica.org with your name, donation amount, date, and payment reference. We will issue your receipt within 2 business days. Also check your spam/junk folder first.

Email info@proaidafrica.org or WhatsApp +233 24 586 7622 with details about the person or community and the type of support needed. We will follow up promptly.